What we do?


In short we are a volunteer service helping people who are self-isolating as a last line where people have no one else to turn to. We also share information of help from different sources so everyone can get the help they need.

The Government will provide to extremely vulnerable people - if you have not received a letter and fall under the categories in the Guidance, then please go to Register Here. Note: after registering you will need to contact your GP or Clinician who will have to confirm that you fall under this category and current feedback is that process is not fully setup so may take time.

Barnet Council will also provide help, so if you need help please go to Barnet Council Help.

If you have family and friends to help you shop, check up on you etc that is great. Unfortunately there are many people at the moment that don't have anyone right now and that is where we come in and help. You can ask for help at helpme.mutualaid.co.uk - you can register for yourself or if you know someone without Internet access you can register for them.

This is a volunteer service and the demands are great, so we have to prioritise, but we have awesome volunteers going out of their way to help. You can see where our volunteers are located by going to map.mutualaid.co.uk and putting in your postcode in the search window.

We are always looking for Volunteers, their act of kindness makes a world of difference to their vulnerable neighbours, if you would like to help please sign up at signup.mutualaid.co.uk - we would love to have you.

Additionally, we have local WhatsApp groups that can be used to connect with some near neighbours which is great as it is easier for you to help each other.

Alternatively, you may leave a voicemail with us on 020 31 377 488 and we will call you back to organise a volunteer.

If you would like to help us with a donation to cover the expenses we have - please go to https://opencollective.com/barnetmutualaid

Useful Links for COVID-19

Wednesday, 13 May 2020

Weekly Newsletter - May 10th

Dear residents, volunteers, neighbours,

This newsletter is our regular weekly UK Mutual Aid update to keep you all informed on our grassroots efforts in responding to COVID-19 in Barnet.

The newsletter is sent each Sunday and will bring you news and updates from our various volunteer teams who are providing aid to residents.

This week, the update is brought to you by our team leads.


* Over the last seven days, the team has received 101 help requests from residents around Barnet.
* We broke the 1,000 help request mark this week on 4th May, just 47 days since our 1st request from 18th March.
* Over 900+ callbacks have been completed to ensure safety and satisfaction.
* Ten referrals made to our Claremont Road Food Hub and Trussel Trust this week.


* Sixty two prescriptions delivered this week and 25% are repeat prescriptions to residents.
* Big thanks to Landys Chemist who have kindly donated PPE to protect our volunteers.
* East Finchley pharmacy team up and running serving Oakdale and other pharmacies in the area.
* If you are in any of the following areas and would like to join the team, please enter the groups in your area and contact their group admins.
* Golders Green/Childs Hills    https://chat.whatsapp.com/J6JUQVlthDrJu99nZSmr0l
* Totteridge https://chat.whatsapp.com/BAJfZQIz3ktIHrJWmFFm9s
* Hendon https://chat.whatsapp.com/D9PKyd5aeQnCZO9kvDInuO
* Chipping Barnet https://chat.whatsapp.com/K8z2Rx6EM5xAjVAILQOaMb
* East Finchley https://chat.whatsapp.com/Gtxz5dwOVKi8N5tD9NCynu
* Church End https://chat.whatsapp.com/Bfc7whXeGsGFhpc0L0qAb4

Community Organisers

* 20,000 new leaflets printed.
* Looking for volunteers to help with distribution in Cricklewood, Edgware, Burnt Oak, East Barnet, Golders Green and Brent Cross.
* Please contact your group admin if you'd like to help with leafletting.

Food Hub

* Claremont Road Food Bank is now up and running delivering either dry or pre-cooked food to the surrounding community Monday to Saturday with Saturday opening 12-2 for pickups.
* We are also accepting food donations to help us keep the service running.
* Please call 02031377488 or go to helpme.mutualaid.co.uk if you know anyone who needs free meals or food delivered.
* We are taking online donations for our PPE and food packaging through the Open Collective.
* Total donations of £580 received.
* Targetting £5-8k to help with Food Hub project.
* Please donate at https://opencollective.com/barnetmutualaid


* 1,500 additional volunteer badges ready for volunteers to claim.
* UK Mutual Aid appeared in a special news article in the French news outlet france24 for the Latino community in France. (Content in Spanish) https://www.france24.com/es/20200421-reino-unido-voluntarios-nhs-servicio-nacional-salud
* We are looking for residents and volunteers to share their stories with us. If you have a story to share and would like it featured on our social media accounts, please get in touch.
* If you've signed up as a volunteer and would like to receive one, contact your group admin to claim yours.
* Please follow us via Instagram/Twitter/Facebook @UKMutualAid or tag us at #UKMutualAid

Mental and physical wellbeing

* This week we launched our Online wellbeing event with yoga, clap for the heroes, peace be the journey and salsa class. If you have any quality skill that you want to share with your community, please, contact Paloma.

Quick facts - Since 15th March

* We have received 1,083 help requests.
* 994 are marked as DONE. The volunteer has completed the help request.
* 31 are CONNECTED, this means operators will check in on them in a few days to ensure requests are completed.
* 11 are still in progress where we are finding the right volunteer, group, or charity to respond.
* 45 are repeat requests from the same residents.
* 2 is currently waiting for an operator to connect them.
* We now have a total of 1,860 volunteers registered with UK Mutual Aid (mutualaid.co.uk).

Useful links

* To ask for help, go to helpme.mutualaid.co.uk
* To check if there are volunteers nearby, go to map.mutualaid.co.uk
* To volunteer, go to join.mutualaid.co.uk
* To donate, go to https://opencollective.com/barnetmutualaid

Thanks for reading, everyone! If you have any questions, please PM me. Have a lovely Sunday evening!

#StayHomeSavesLives #ProtectTheNHS

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